Her experience in the material handling industry has given her a deep understanding of the new challenges and opportunities that dealers face.
Building a Stronger Partnership with Hyundai Material Handling Europe’s Dealers
Ann Ferket, the new head of sales at Hyundai Material Handling Europe, is committed to strengthening the partnership with the company’s dealers. This strategic move aims to enhance the overall customer experience and drive business growth for both Hyundai and its dealers.
Understanding the Dealer’s Perspective
Ann’s background in supporting independent entrepreneurs has given her a unique understanding of the challenges faced by dealers in the material handling industry. She recognizes that dealers are not just sales partners, but also business owners who require support and guidance to succeed. By focusing on building a stronger partnership with dealers, Ann aims to provide them with the resources and expertise needed to overcome the challenges they face. ### Key Areas of Focus*
Key Areas of Focus
Dealer Support: Ann will prioritize providing dealers with the necessary support to help them succeed in the market. This includes training, technical assistance, and access to the latest technology and innovations. Business Development: Ann will work closely with dealers to identify new business opportunities and develop strategies to capitalize on them. This may involve collaborating with other Hyundai divisions or exploring new markets. Communication and Feedback: Ann will establish open and regular communication channels with dealers to ensure that their needs and concerns are heard and addressed. This will involve regular feedback sessions and a commitment to transparency. ### Benefits for Dealers**
Benefits for Dealers
Improved Customer Experience: By providing dealers with the resources and expertise needed to succeed, Ann aims to improve the overall customer experience. This will lead to increased customer satisfaction and loyalty.
A New Era of Innovation and Customer Focus
The launch of six new mid- and heavy-duty forklifts and a range of warehouse equipment by Hyundai Material Handling Europe in 2025 marks a significant milestone in the company’s journey towards innovation and customer satisfaction. This strategic move is a testament to the company’s commitment to delivering cutting-edge solutions that cater to the evolving needs of its customers.
Key Features of the New Forklifts
The new forklifts will boast advanced features that enhance productivity, safety, and efficiency.
The company serves diverse industry sectors, from logistics and distribution, to shipbuilding, steel production, automotive and chemical.
